Frequently Asked Questions About Our Loveland, CO Apartments
Leasing Questions
We want you to experience leasing your way! We offer in-person and virtual agent guided tours. Recorded video tours are also available to be sent via email if you aren't able to find a time to connect with one of our agents. Click here to schedule a tour.
Each touring adult should bring a valid government issued photo ID. When you find the home you are looking for, you will need your two most recent pay statements, or another form of income verification in order to complete your application with ease. Don't have access to recent pay statements? View our rental criteria to find out what additional forms of income documentation are accepted.
We love our furry friends! We know that pets are your family too. That is why, at Centerspace, we offer pet-friendly apartment living. All of our apartment communities are cat-and dog-friendly. We welcome you and your furry friends with open arms. View our complete pet policy here.
| We're excited that you are interested in making one of our communities home! Applying is easy, and you can access our online application portal a couple of ways. If you are working with an agent, they can send you a direct application invitation to apply for the specific home you are interested in. If you aren't working with an agent, or are just too excited to wait, you can visit the community's website and apply now directly from the website. |
| An application fee and deposit, in the form of earnest money, places the apartment on hold while we complete the screening process. The screening process verifies credit, rental, criminal history and household income. Once this is completed, the application will either be accepted, accepted with conditions, or denied. This process takes anywhere from just a couple of minutes up to five business days. An agent at the community will update you when the screening process is complete, with the outcome and next steps. |
Centerspace uses a third party screening company to process all rental applications. This process includes a verification of credit, rental history, income and criminal background. Income to rent ratios may vary based on local or state requirements. For more information, please visit our rental criteria page.
| Yes, a deposit, often referred to as earnest money at the time of application is required to reserve a home. The deposit is due at the time of application, and is paid electronically during the online application process. The amount of the deposit required may vary based on the community you are applying to and the screening outcome of your application. |
| Yes, Centerspace requires residents to have renters insurance. However, if a resident opts out of renters insurance or have a policy that does not meet our requirements there will be a monthly renters insurance exemption/non-compliance fee. |
| The quick answer is sometimes. If a utility service is billed by the provider directly to the resident, in the resident's name, the resident is responsible for setting the utility up. All phone, cable, and internet needs are the responsibility of the resident and is setup privately. Please reach out to our leasing team for additional details on utilities. |
Resident Questions
| Rent is due on the first of every month, and we like to make paying rent easy. We offer convenient recurring autopayment options, and one-time online payment options accessible right from your private resident portal. |
| Residents can pay their rent through the resident portal on the property website and through the resident app. |
| You can submit a maintenance request by going through the resident portal on our property website or through the resident app. |
| We love to have fun with our residents. Each community will offer a variety of events for residents to enjoy. Events may be offered onsite, off site, virtual, or in person. |
| Our resident referral program allows you to refer others to be your neighbors and receive a referral bonus as a thank you gift. Stop by the leasing office for more details. |
Other Questions
| Yes, every community is supported by a Centerspace designated service team that offers routine and emergency maintenance services. |
Yes. We actively participates in ESG (Environmental, Social, and Governance) initiatives. We are committed to promoting sustainability, reducing our environmental impact, and contributing positively to the community. Learn more about our property specific ESG initiatives here.
| At Centerspace, our mission is to provide a great home, for our residents, our team, and our investors. We understand the importance of extending a highly professional level of service to all of our Residents, service that adds value to their lives and turns their apartment into a home. |
Reach out to our team on our contact us page, or give us a call we would be happy to assist you!
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Our team is always ready to answer your questions.